Last Updated: March 9, 2026 | Sahou Lux Business Services LLC

1. Information We Collect

We collect the following types of information when you use our services or visit our website:

• Personal Identification: Name, email address, phone number, billing address
• Payment Information: Credit/debit card details (encrypted and processed securely)
• Transportation Preferences: Pickup/dropoff locations, special requests, passenger count
• Communication Data: Messages, inquiries, and feedback you send us
• Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

• Process and confirm reservations and payments
• Send booking confirmations, ride reminders, and driver dispatch notifications via SMS and email
• Respond to inquiries and provide customer support
• Send promotional offers (only with your explicit consent)
• Improve our services and website experience
• Comply with legal obligations

3. SMS / Text Messaging Program

By providing your mobile phone number and opting in to our SMS program, you consent to receive text messages from Sahou Lux Business Services LLC, including:

• Booking confirmations and receipt notifications
• Ride reminders and schedule updates
• Driver dispatch and arrival notifications
• Follow-up messages for missed calls
• Review requests after completed rides
• Promotional offers and special discounts (with consent)

Message frequency varies based on your activity. Message and data rates may apply.

To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.

For help: Reply HELP or contact us at reservations@sahoull.com or (404) 595-7064.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: Trusted vendors who assist in operating our business (payment processors, dispatch software) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger or acquisition, with appropriate notice

We never sell your personal data or phone number to data brokers or marketing companies.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing (PCI-DSS compliant), access controls, and regular security audits to protect your personal information.

6. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser settings. By continuing to use our website, you consent to our use of cookies.

7. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP
• Request a portable copy of your data

To exercise these rights, contact us at reservations@sahoull.com.

8. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. SMS opt-in data is retained for the duration of your subscription to our messaging program. Upon opt-out, your number is removed from active messaging lists within 24 hours.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at reservations@sahoull.com.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

SMS Opt-In

Complete the form below to opt in to receive SMS messages from Sahou Lux Business Services LLC.

First Name

Last Name

Phone *

Email *

I consent to receive transactional messages from Sahou Lux Business Services LLC at the phone number provided. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.

I consent to receive marketing and promotional messages from Sahou Lux Business Services LLC at the phone number provided. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.

Submit

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